Description : Published in the SCIT Journal (ISSN 0974-5076) Volume V pp 16-18, August 2005
The BPO Revolution: Strategies to Control High Rate of Attrition
Author : Dr. R. Raman 2005
Year : 2005
Description : Presented paper at the International conference on services management services management organized by Institute for International Management and Technology and Oxford Brookes University- United Kingdom during March 10-11 2005
Defining ‘success’ for software projects: An exploratory revelation
Author : Agarwal Nitin and Rathod Urvashi 2006
Year : 2006
Description : Published in International Journal of Project Management, Elsevier, 24, 2006, pp 358 370.
The BPO Cyber coolies - Are they satisfied with their jobs?
Author : Dr. R. Raman 2006
Year : 2006
Description : Udyog Pragati, the refereed journal from NITIE, Mumbai, April - June 2006 (ISSN 0970-3365 Vol. 30, No. 2)
Strategies to Retain Human Capital in BPO Industry?
Author : Dr. R. Raman 2006
Year : 2006
Description : January - March 2006 issue, (ISSN 0970-2385 Vol.XXIII No.4) of Abhigyan, a refereed journal from Fore School of Management
How Protected Is Electronically Transferred Data from Business Process Outsourcing (BPO) units - The Indian Scenario
Author : Dr. R. Raman 2006
Year : 2006
Description : Published in e-journal of AIMA ( All India Management Association ) Volume 1, Issue 4/4, ISSN 14, December 2007. This article can be viewed at http://www.aima-ind.org
Outsourcing - Challenges Faced: An Indian Perspective
Author : Dr. R. Raman 2006
Year : 2006
Description : Presented paper in a conference by organized by OCRI ( Ottawa Center for Reseach and Innovation) 'The Challenges of Outsourcing: The Roadway to Success ' was the theme of the conference held on June 23rd 2006 at Sherton Ottawa Hotel, 150, Albert street, Ottawa
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